Updated on May 4, 2022
Captain Experiences exists as a company to Unlock the Outdoors for adventurers. We’ve created our website so you can Search It, Book It, Live It thanks to our verified reviews, 100% trip guarantee, customer service, and cashless auto-pay.
Verified Reviews: We ensure that all our verified reviews are from adventurers who actually took their trip. You can book with confidence knowing the information you are reading is accurate and honest.
100% Trip Guarantee: Our 100% trip guarantee means that if your guide makes the decision that you will not be able to fish due to weather, you're free to rebook or receive a full refund.
Customer Service: We are here for you before, during, and after your trip. From purchasing the right licenses to recommended packing to day-of-trip logistics, we’ve got you covered. Give us a call at 833-CAPTAIN, email at [email protected], or contact us for any help on a trip today.
Cashless Auto-Pay: Leave your cash at home; payment automatically transfers to your guide when you meet at the dock thanks to our QR code system. You’ll only need cash to tip your guide after your trip (20% is customary).
Get out there knowing our team and our Damn Good Guides will treat you and your group like long lost friends.
Captain Experiences supports the best guides, charters, lodges, and outfitters around the world. We are long-term, relationship-first partners that get you out of the office and keep you out on the water.
We’ll Create Your Profile: We’ll help create your profile and trip listings for you for free. From there, upload current license and insurance information and set your own deposit and cancellation policies - you run your business however you’d like.
Updates Made Easy: Have more photos, add a new trip, or buy a new boat? Email or text us the details and we’ll update your profile for you. We send email and text updates your way and make it easy for you to do the same.
No Double Bookings: No need to worry about double bookings - you accept and decline trip requests as you’d like without penalty.
For New Guides: If you’re a new guide with us, don’t worry. We make sure you’ll get plenty of trips so you can earn quality verified reviews. For example, get your name out there by responding to our weekly texts for fishing reports, trip photos, and videos. We post these weekly on our blog - be sure to get in on the action.
Money In the Bank: Receive payment directly to your bank account - our payment system, Stripe, is PCI Level 1 certified, the most stringent level of payment certification. Stripe is the same system used by Uber, Lyft, Under Armour, Booking.com, and more.
We Reward Quality Reviews: Captain Experiences is a level playing field: there’s no pay-to-rank system and the best guides rise to the top. We believe in running a fair and transparent business. If you run a tight ship, keep your profile updated, and your adventurers leave 5-star verified reviews, you’ll climb the rankings. In addition, we rank repeat reviews with more weight since repeat business is the strongest endorsement of a job well done.
Ask Us Anything: If you have any questions we’re always available at 833-CAPTAIN (833-227-8246) and at [email protected].
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