Response from Captain Experiences:
Hi Joshua, thanks for this feedback and I'm sorry the trip wasn't what you expect. We never want anyone to feel misled and are working diligently to ensure all of our trip listings adequately reflect the trips we offer. Although we do mention that fish cleaning is available for an additional fee, we were not aware that this is subject to the nearby ice house being open. I'm glad you were at least able to
land a few sharks, and we will also work with the Captain to set expectations up front. Please call us, as we would love to make this right by offering a discount to get you on the shark trip of your dreams!