Response from Captain Experiences:
We’re in the business of providing customers with a great trip. While for some customers that means putting fish in the box, for others it means spending time on the water with family and simply enjoying the outdoors. We try to cater each trip to each group, and it’s clear we failed on that this time. I’m so sorry that we left you with this taste in your mouth and we’ve reached out privately to
issue a 25% refund on the trip and 50% off a future trip if you’ll give us another shot. Please let us know if we can help with anything else and sorry again that we couldn’t live up to expectations.