★★★★★
Our guide and captain were great in Puerto Rico, which is why I’m giving it 5 stars. I do not want our confusing/stressful experience to reflect poorly on the people we actually worked with. Our issues were with the parent company “Captain Experiences.” They were not knowledgeable on fishing license needs; I only asked about fishing licenses to verify what I read on their website because it was a bit contradictory. I was provided the wrong answer by someone at Captain Experiences, and was only given the correct info after I screenshot their website and emailed it to them.
Also, the directions to the pick up location were not clear. Any other fishing tour we have gone on, the captain makes contact prior to the trip to make sure everything is taken care of.
We were given the name of the Puerto Rican company’s owner not the captain and guide. Needless to say, my husband and children were very stressed before we located Franco and Petine (who were great and knew nothing about our issues). Located them at 7:26, with trip starting at 7:30.
My son caught a good sized white marlin and my daughter had a fish get off the hook. Again, Franco and Petine were great. The issue is communication and clarity prior to the trip.
Victoria M. | July 12, 2024
Trip:
Deep-Sea in Blue Marlin Alley
