John

Verified Review

Our guide was not available at the appointment made at 8:00am. No reason was given, but we led the dock at 9:30.
We caught 3 small Tarpon trolling, a nice experience and the guide was cordial and accommodating. Although the boat live well was not operating the guide managed to keep the bait alive long enough for us to catch Tarpon.
The facility is not signed, so there is some doubt as to whether you are in...

John

Verified Review

Our guide was not available at the appointment made at 8:00am. No reason was given, but we led the dock at 9:30.
We caught 3 small Tarpon trolling, a nice experience and the guide was cordial and accommodating. Although the boat live well was not operating the guide managed to keep the bait alive long enough for us to catch Tarpon.
The facility is not signed, so there is some doubt as to whether you are in the correct location.
No one contacted us about the delay until later
In the day, despite repeated early requests.
Overall, this experience was not at the professional level marketed by Captain Experiences.

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Response from Captain Experiences:

Hey John, this is Trey with Captain Experiences. Thanks for the feedback here. Sorry again for the delayed communication that morning from Captain Angels team; that’s not the standard we aim to deliver. I’m glad you were still able to get into some tarpon and that Angel was able to adapt despite the live well issue. Your notes on signage, equipment reliability, and better real-time updates are all great feedback, and I have already passed...

Response from Captain Experiences:

Hey John, this is Trey with Captain Experiences. Thanks for the feedback here.

Sorry again for the delayed communication that morning from Captain Angels team; that’s not the standard we aim to deliver.

I’m glad you were still able to get into some tarpon and that Angel was able to adapt despite the live well issue. Your notes on signage, equipment reliability, and better real-time updates are all great feedback, and I have already passed that along to his team to improve.

I'm glad we could connect behind the scenes and make things right. Looking forward to our next trip!

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Dan

Verified Review

We had a good tine, although we had some issues with tangled fishing lines. Caught a couple small ones at the end of the trip. Would suggest making your sign and location more visible from the road.

Dan

Verified Review

We had a good tine, although we had some issues with tangled fishing lines. Caught a couple small ones at the end of the trip. Would suggest making your sign and location more visible from the road.

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Response from Captain Experiences:

Hey Dan, this is Trey with Captain Experiences. Thanks for taking the time to leave this feedback. I’m sorry to hear about the tangles and the slower bite during your trip. I appreciate the note about the sign and visibility from the road, I’ll pass that along to Captain Angel’s team. We’re glad you were still able to get out there and catch a few toward the end of the trip. Thanks again for the...

Response from Captain Experiences:

Hey Dan, this is Trey with Captain Experiences. Thanks for taking the time to leave this feedback. I’m sorry to hear about the tangles and the slower bite during your trip.

I appreciate the note about the sign and visibility from the road, I’ll pass that along to Captain Angel’s team.

We’re glad you were still able to get out there and catch a few toward the end of the trip. Thanks again for the input, and we hope to have you back out on the water for a better experience next time.

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Jason

Verified Review

Crew took us out when waves were too rough to fish. No bites. We should never have went out. They said waves were 3-6, more like 15 foot plus. All 6 of us were sick within the 1st hour. Came back 3 hours in on a 6 hour trip. To top it off, Angel wanted full payment when it was too rough to fish. They are only about making...

Jason

Verified Review

Crew took us out when waves were too rough to fish. No bites. We should never have went out. They said waves were 3-6, more like 15 foot plus. All 6 of us were sick within the 1st hour. Came back 3 hours in on a 6 hour trip. To top it off, Angel wanted full payment when it was too rough to fish. They are only about making money. I have went on hundreds of charters, this was my worst fishing experience ever and the first time I have vomited on a charter. Would not recommend, ever!

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Response from Captain Experiences:

This is Trey with Captain Experiences. We’re sorry to hear that this trip didn’t meet your expectations. Winter conditions can be challenging, and in this case, conditions and available options were discussed prior to departure, including alternatives like rescheduling or switching to a more protected trip. The decision was ultimately made by your party to proceed offshore, and once offshore, your group requested to return to the dock. We don't send groups out in unsafe...

Response from Captain Experiences:

This is Trey with Captain Experiences. We’re sorry to hear that this trip didn’t meet your expectations. Winter conditions can be challenging, and in this case, conditions and available options were discussed prior to departure, including alternatives like rescheduling or switching to a more protected trip. The decision was ultimately made by your party to proceed offshore, and once offshore, your group requested to return to the dock. We don't send groups out in unsafe conditions ever, and when conditions are safe but uncomfortable we will do our best to offer alternatives, like we did here with a potential reschedule.

While trips that have begun are considered underway, I did speak with you directly after the trip and worked behind the scenes to make things right as best we could with a partial refund. We appreciate your feedback and will continue working to ensure expectations are clearly aligned before every trip.

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Mike

Verified Review

We went out with Shag as our captain and his dog Marley. We were the first to the best spot and Shag never stopped working - chumming, resetting lines et al. I went with two buddies and all three of us landed big tarpin. He offered us soda, water etc too. Had great jokes and easy conversation. I would go back out with Shag in a minute and can't recommend

Mike

Verified Review

We went out with Shag as our captain and his dog Marley. We were the first to the best spot and Shag never stopped working - chumming, resetting lines et al. I went with two buddies and all three of us landed big tarpin. He offered us soda, water etc too. Had great jokes and easy conversation. I would go back out with Shag in a minute and can't recommend

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Levert

Verified Review

Had a great time on the boat. Not worth $1,300 for not catching a single fish though. Was just a nice boat ride in the ocean.

Levert

Verified Review

Had a great time on the boat. Not worth $1,300 for not catching a single fish though. Was just a nice boat ride in the ocean.

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Response from Captain Experiences:

Hey, this is Trey with Captain Experiences. I’m happy to hear you had a great time on the boat, but I completely understand how disappointing it is when the fish don’t cooperate. I am glad I could connect with you behind the scenes. I hope our next trip is action-packed!

Response from Captain Experiences:

Hey, this is Trey with Captain Experiences.
I’m happy to hear you had a great time on the boat, but I completely understand how disappointing it is when the fish don’t cooperate.

I am glad I could connect with you behind the scenes. I hope our next trip is action-packed!

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Mike

Verified Review

Captain Adrian and First Mate did an EXCELLENT JOB! MUCH PROP!

Mike

Verified Review

Captain Adrian and First Mate did an EXCELLENT JOB! MUCH PROP!

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Response from Angel:

Thank you for booking with us and your interest in fishing Puerto Rico. We hope to see you back.

Response from Angel:

Thank you for booking with us and your interest in fishing Puerto Rico. We hope to see you back.

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Stacia

Verified Review

We had an amazing time with, our guide, Shag. He was super friendly and knowledgeable. We all caught tarpon and pir 13 yo. son, an avid fisherman, described it as one of hi life’s “peak moments!”

Stacia

Verified Review

We had an amazing time with, our guide, Shag. He was super friendly and knowledgeable. We all caught tarpon and pir 13 yo. son, an avid fisherman, described it as one of hi life’s “peak moments!”

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Response from Angel:

Thank you for fishing Puerto Rico, keep coming back!

Response from Angel:

Thank you for fishing Puerto Rico, keep coming back!

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Greg

Verified Review

Captain Shag was amazing put us on fish right away! Taught some tips on catching and was super knowable about the area. Would definitely use these guys again. The communication and support was awesome.

Greg

Verified Review

Captain Shag was amazing put us on fish right away! Taught some tips on catching and was super knowable about the area. Would definitely use these guys again. The communication and support was awesome.

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Response from Angel:

Thank you for booking with us and fishing Puerto Rico, hope to have you back soon!

Response from Angel:

Thank you for booking with us and fishing Puerto Rico, hope to have you back soon!

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John

Verified Review

We had two boats and both caught 70+ lb tarpon. Everyone had action. Great trip!

John

Verified Review

We had two boats and both caught 70+ lb tarpon. Everyone had action. Great trip!

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Response from Angel:

Thank you for fishing Puerto Rico, hope to see you back bending rods!

Response from Angel:

Thank you for fishing Puerto Rico, hope to see you back bending rods!

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Joy

Verified Review

While Angel was helpful to recommend leaving at 6 am, the captain was late and the first boat didn’t start. We didn’t get our start until almost 7. At one point captain even said the tarpon best feeding is between 6 and 7 am. Had to remind the captain at one point that he promised more time at the end since we got a late start. Caught 1 very small barracuda. ...

Joy

Verified Review

While Angel was helpful to recommend leaving at 6 am, the captain was late and the first boat didn’t start. We didn’t get our start until almost 7. At one point captain even said the tarpon best feeding is between 6 and 7 am. Had to remind the captain at one point that he promised more time at the end since we got a late start. Caught 1 very small barracuda.
In the end, not worth the $$$. Pretty expensive for a 4 hr trip.
Sent our issues to Captain Experiences but have yet to receive a response.

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Response from Captain Experiences:

Hi Joy, thank you for this feedback. I'm so sorry that that this trip did not live up to either of our expectations. We have since refunded your trip and would love a chance to get you back on the water for a better experience.

Response from Captain Experiences:

Hi Joy, thank you for this feedback. I'm so sorry that that this trip did not live up to either of our expectations. We have since refunded your trip and would love a chance to get you back on the water for a better experience.

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Sean

Verified Review

What a great night trip. Some tarpon and snapper. Also, beautiful night on the water. Highly recommended!

Sean

Verified Review

What a great night trip. Some tarpon and snapper. Also, beautiful night on the water. Highly recommended!

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Response from Angel:

Thank you for adding Puerto Rico to your fishing destinations, hope to see you soon.

Response from Angel:

Thank you for adding Puerto Rico to your fishing destinations, hope to see you soon.

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Rhonda

Verified Review

Awesome morning with our captain! Highly recommend!!

Rhonda

Verified Review

Awesome morning with our captain! Highly recommend!!

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Response from Angel:

Glad you enjoyed your time fishing and hope to have you fishing Tarpon with us in Puerto Rico.

Response from Angel:

Glad you enjoyed your time fishing and hope to have you fishing Tarpon with us in Puerto Rico.

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Chase

Verified Review

great event...we caught a variety of species and we even booked Luis for the next day...Luis was simply the BEST! He stayed with us until after dark to make sure we landed our big tarpon...and he did everything he could to make sure we got what we are after...i will always seek Luis and his crew out when i am in PR.

Chase

Verified Review

great event...we caught a variety of species and we even booked Luis for the next day...Luis was simply the BEST! He stayed with us until after dark to make sure we landed our big tarpon...and he did everything he could to make sure we got what we are after...i will always seek Luis and his crew out when i am in PR.

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Jim

Verified Review

Captain Angel and his crew mate were fantastic they worked very hard to put us on fish but it didn’t work out. One high point was when we returned to the marina Captan Angel spotted some Tarpon so he baited a rod and tossed it in and then let my 7 year old Grandson reel it in. He was really excited to fight that tarpon and talked about it all night. Thank you Captain Angel...

Jim

Verified Review

Captain Angel and his crew mate were fantastic they worked very hard to put us on fish but it didn’t work out. One high point was when we returned to the marina Captan Angel spotted some Tarpon so he baited a rod and tossed it in and then let my 7 year old Grandson reel it in. He was really excited to fight that tarpon and talked about it all night. Thank you Captain Angel for your kindness.

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Derek

Verified Review

One of the worst experiences I’ve ever had in my life. We rent two inshore boats for 4hours each and ended up with absolutely nothing. We see no efforts shown from the two captains, giving us the feeling of “ it is what it.” Totally awful experience and a waste of money.

Derek

Verified Review

One of the worst experiences I’ve ever had in my life. We rent two inshore boats for 4hours each and ended up with absolutely nothing. We see no efforts shown from the two captains, giving us the feeling of “ it is what it.” Totally awful experience and a waste of money.

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Response from Captain Experiences:

As avid outdoorsmen here in the Captain Experiences office, we know how heart-wrenching it is not to catch any fish when you've been looking forward to the trip. I'm so sorry this was the case. We have extended a discount to you for another trip in hopes that the next trip will yield better results!

Response from Captain Experiences:

As avid outdoorsmen here in the Captain Experiences office, we know how heart-wrenching it is not to catch any fish when you've been looking forward to the trip. I'm so sorry this was the case. We have extended a discount to you for another trip in hopes that the next trip will yield better results!

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Jorge

Verified Review

Awesome trip a little rough but amazing time hooked a 400+ marlin but lost it closed to the boat, regardless great time.

Jorge

Verified Review

Awesome trip a little rough but amazing time hooked a 400+ marlin but lost it closed to the boat, regardless great time.

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Andrew

Verified Review

A great day on the water with a view of Old San Juan in the back ground. Boat was fully out fitted and the Captain and mate work like a well oiled machine. Great gear, fully stocked cooler, and and fish on. What more can you say?

Andrew

Verified Review

A great day on the water with a view of Old San Juan in the back ground. Boat was fully out fitted and the Captain and mate work like a well oiled machine. Great gear, fully stocked cooler, and and fish on. What more can you say?

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