Response from Captain Experiences:
Hi Brad - Thanks for providing this detailed feedback. I'm sorry to hear that you did not have a pleasant experience with Trey. The trip listing does mention that fish cleaning can be provided for an extra fee, but it sounds like overall, we need to do a better job of communicating clearly before the trip. We've worked with Trey for a while now, and I am glad to see that he has extended a
discount to you on another trip with him in the future. In addition, we would like to set you up with an additional discount on any of our 3,000+ trips across the globe. I'm confident we can make this right with you! Please drop us a line soon!