Response from Captain Experiences:
Hey Roy - Thanks for this helpful feedback. We are actively working with our guides to make sure that they have a comprehensive understanding of Captain Experience's QR payment process. The goal is to make it seamless for both you and the guide, and I'm sorry that this was not the case. It also seems like the Captain was not clear that he was bringing a deckhand along, which also caused some confusion. We've extended
a discount on your next trip in hopes that you'll try again, so please don't hesitate to reach out!